{
  "page": {
    "id": "mm3lwmd2kfxl",
    "name": "Nanonets",
    "url": "http://status.nanonets.com"
  },
  "status": {
    "indicator": "none",
    "description": "All Systems Operational"
  },
  "components": [{"status":"operational","name":"API","created_at":"2020-11-12T15:22:18.764Z","updated_at":"2026-09-21T16:55:40.635Z","position":1,"description":null,"showcase":true,"start_date":"2020-01-01T00:00:00.000Z","id":"xvdlg5xgvb5f","group_id":null,"page_id":"mm3lwmd2kfxl"},{"status":"operational","name":"Web App","created_at":"2020-11-12T15:22:18.777Z","updated_at":"2026-05-02T22:30:07.155Z","position":2,"description":null,"showcase":true,"start_date":"2020-01-01T00:00:00.000Z","id":"f0s1zfw517zf","group_id":null,"page_id":"mm3lwmd2kfxl"},{"status":"operational","name":"Website","created_at":"2020-12-10T12:07:51.534Z","updated_at":"2026-05-02T22:30:07.175Z","position":3,"description":null,"showcase":true,"start_date":"2017-04-01T00:00:00.000Z","id":"hzq72lzwm3rh","group_id":null,"page_id":"mm3lwmd2kfxl"},{"status":"operational","name":"Agents platform","created_at":"2026-06-24T10:50:50.115Z","updated_at":"2026-06-24T10:51:49.535Z","position":4,"description":null,"showcase":true,"start_date":"2026-06-24T00:00:00.000Z","id":"0px0m30b2twp","group_id":null,"page_id":"mm3lwmd2kfxl"},{"status":"operational","name":"imgix Content Delivery Network","created_at":"2021-11-22T18:30:35.997Z","updated_at":"2026-06-24T10:51:49.545Z","position":5,"description":null,"showcase":false,"start_date":null,"id":"mwhf4w5tf9h5","group_id":null,"page_id":"mm3lwmd2kfxl"}],
  "incidents": [{"name":"Service Disruption Due to Google Cloud Outage - app.nanonets.com","status":"resolved","created_at":"2026-10-01T19:46:38.543Z","updated_at":"2026-10-02T00:48:10.445Z","monitoring_at":"2026-10-01T21:34:50.000Z","resolved_at":"2026-10-02T00:48:10.420Z","impact":"none","shortlink":"https://stspg.io/7jr8bswy1mb8","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-10-01T19:46:38.537Z","reminder_intervals":null,"id":"8z97nvsdfh00","page_id":"mm3lwmd2kfxl","incident_updates":[{"status":"resolved","body":"This incident has been resolved.","created_at":"2026-10-02T00:48:10.420Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-10-02T00:48:10.420Z","display_at":"2026-10-02T00:48:10.420Z","deliver_notifications":false,"tweet_id":null,"id":"nbhr0n4crytt","incident_id":"8z97nvsdfh00","custom_tweet":null,"affected_components":null},{"status":"monitoring","body":"We are continuing to monitor for any further issues.","created_at":"2026-10-01T21:36:02.583Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-10-01T21:36:02.583Z","display_at":"2026-10-01T21:36:02.583Z","deliver_notifications":false,"tweet_id":null,"id":"tyd3l5fvnscz","incident_id":"8z97nvsdfh00","custom_tweet":null,"affected_components":null},{"status":"monitoring","body":"Error rates have dropped after we made some configuration changes. Services are partially restored, and some requests may still fail intermittently. We're continuing to work on full recovery and will keep you posted with further updates","created_at":"2026-10-01T21:34:50.255Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-10-01T21:35:49.321Z","display_at":"2026-10-01T21:34:50.000Z","deliver_notifications":false,"tweet_id":null,"id":"d8779swm33vt","incident_id":"8z97nvsdfh00","custom_tweet":null,"affected_components":null},{"status":"investigating","body":"Some of our models are seeing intermittent failures due to an ongoing issue with Google Cloud Platform (GCP). We're investigating, working with GCP, and applying mitigations to reduce the impact. We'll post another update sooner if anything changes. We apologize for the disruption","created_at":"2026-10-01T19:46:38.596Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-10-01T19:46:38.596Z","display_at":"2026-10-01T19:46:38.596Z","deliver_notifications":false,"tweet_id":null,"id":"pgh74l8dmwzf","incident_id":"8z97nvsdfh00","custom_tweet":null,"affected_components":null}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[]},{"name":"Delayed file processing for models in app.nanonets.com","status":"resolved","created_at":"2026-09-21T15:21:11.370Z","updated_at":"2026-09-21T17:38:06.440Z","monitoring_at":"2026-09-21T16:49:50.602Z","resolved_at":"2026-09-21T16:55:40.669Z","impact":"major","shortlink":"https://stspg.io/bhrjr94kzc87","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":"major","scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-09-21T15:21:11.360Z","reminder_intervals":null,"id":"y94xjyqr5j8j","page_id":"mm3lwmd2kfxl","incident_updates":[{"status":"resolved","body":"This incident has been resolved.","created_at":"2026-09-21T16:55:40.669Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-21T16:55:40.669Z","display_at":"2026-09-21T16:55:40.669Z","deliver_notifications":true,"tweet_id":null,"id":"xp4mxcdpkyf4","incident_id":"y94xjyqr5j8j","custom_tweet":null,"affected_components":[{"code":"xvdlg5xgvb5f","name":"API","old_status":"degraded_performance","new_status":"operational"}]},{"status":"monitoring","body":"A fix has been implemented and we are monitoring the results.","created_at":"2026-09-21T16:49:50.602Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-21T16:49:50.602Z","display_at":"2026-09-21T16:49:50.602Z","deliver_notifications":true,"tweet_id":null,"id":"7c479nnnxp0t","incident_id":"y94xjyqr5j8j","custom_tweet":null,"affected_components":[{"code":"xvdlg5xgvb5f","name":"API","old_status":"degraded_performance","new_status":"degraded_performance"}]},{"status":"identified","body":"The issue has been identified and a fix is being implemented.","created_at":"2026-09-21T15:52:57.927Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-21T15:52:57.927Z","display_at":"2026-09-21T15:52:57.927Z","deliver_notifications":true,"tweet_id":null,"id":"vsg3m3vt3qvq","incident_id":"y94xjyqr5j8j","custom_tweet":null,"affected_components":[{"code":"xvdlg5xgvb5f","name":"API","old_status":"degraded_performance","new_status":"degraded_performance"}]},{"status":"investigating","body":"We are currently investigating this issue.","created_at":"2026-09-21T15:21:11.469Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-21T15:21:11.469Z","display_at":"2026-09-21T15:21:11.469Z","deliver_notifications":true,"tweet_id":null,"id":"1pgvs72tdbdl","incident_id":"y94xjyqr5j8j","custom_tweet":null,"affected_components":[{"code":"xvdlg5xgvb5f","name":"API","old_status":"operational","new_status":"degraded_performance"}]}],"postmortem_body":"On 21st September 2026 between  15:00 UTC and 16:30 UTC, some customers experienced delayed document processing and intermittent request failures across multiple models. The cause was an internal resource-accounting component in our model gateway that entered a repeated retry loop. This exhausted connection capacity on the affected service and caused a subset of processing nodes to restart, slowing throughput. We identified the root cause and applied a configuration change that resolved the issue, with service returning to normal by 15:30 UTC and most files were processed before 16:30 UTC. A permanent fix to the underlying component is being rolled out, along with additional monitoring to detect this condition earlier. We sincerely apologize for the inconvenience this caused and we are implementing stricter safeguards to prevent a recurrence","postmortem_body_last_updated_at":"2026-09-21T17:38:06.426Z","postmortem_ignored":false,"postmortem_published_at":"2026-09-21T17:38:06.426Z","postmortem_notified_subscribers":true,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"API","created_at":"2020-11-12T15:22:18.764Z","updated_at":"2026-09-21T16:55:40.635Z","position":1,"description":null,"showcase":true,"start_date":"2020-01-01T00:00:00.000Z","id":"xvdlg5xgvb5f","page_id":"mm3lwmd2kfxl","group_id":null}]},{"name":"Delayed file processing for ILM models in app.nanonets.com","status":"resolved","created_at":"2026-07-23T15:55:11.357Z","updated_at":"2026-07-23T17:40:13.013Z","monitoring_at":"2026-07-23T16:39:40.657Z","resolved_at":"2026-07-23T16:55:01.307Z","impact":"major","shortlink":"https://stspg.io/xv0v6pzc8c7l","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":"major","scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-07-23T15:55:11.349Z","reminder_intervals":null,"id":"kzrhw1xsj6rn","page_id":"mm3lwmd2kfxl","incident_updates":[{"status":"resolved","body":"This incident has been resolved.","created_at":"2026-07-23T16:55:01.307Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-07-23T16:55:01.307Z","display_at":"2026-07-23T16:55:01.307Z","deliver_notifications":true,"tweet_id":null,"id":"mr0s8x8p5j37","incident_id":"kzrhw1xsj6rn","custom_tweet":null,"affected_components":[{"code":"xvdlg5xgvb5f","name":"API","old_status":"degraded_performance","new_status":"operational"}]},{"status":"monitoring","body":"A fix has been implemented and we are monitoring the results.","created_at":"2026-07-23T16:39:40.657Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-07-23T16:39:40.657Z","display_at":"2026-07-23T16:39:40.657Z","deliver_notifications":true,"tweet_id":null,"id":"kb0tpxqc2yjz","incident_id":"kzrhw1xsj6rn","custom_tweet":null,"affected_components":[{"code":"xvdlg5xgvb5f","name":"API","old_status":"degraded_performance","new_status":"degraded_performance"}]},{"status":"identified","body":"The issue has been identified and a fix is being implemented.","created_at":"2026-07-23T16:19:52.451Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-07-23T16:19:52.451Z","display_at":"2026-07-23T16:19:52.451Z","deliver_notifications":true,"tweet_id":null,"id":"dvs8yg25x0nc","incident_id":"kzrhw1xsj6rn","custom_tweet":null,"affected_components":[{"code":"xvdlg5xgvb5f","name":"API","old_status":"degraded_performance","new_status":"degraded_performance"}]},{"status":"investigating","body":"We are currently investigating this issue.","created_at":"2026-07-23T15:55:11.439Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-07-23T15:55:11.439Z","display_at":"2026-07-23T15:55:11.439Z","deliver_notifications":true,"tweet_id":null,"id":"yx2391pdtkvh","incident_id":"kzrhw1xsj6rn","custom_tweet":null,"affected_components":[{"code":"xvdlg5xgvb5f","name":"API","old_status":"operational","new_status":"degraded_performance"}]}],"postmortem_body":"**Date of Incident:** 23-July-2026  \n**Region Affected:** US  \n**Duration:** 14:10 UTC – 16:40 UTC  \n**Severity:** Partial degradation \\(no data loss\\)\n\n**Summary**\n\nOn the date above, customers in the US region using document-level instant learning models experienced elevated processing times on [app.nanonets.com](http://app.nanonets.com). The issue was isolated to document-level model processing and did not affect other regions or services.\n\n**Impact**\n\nUsers submitting documents for processing via document-level instant learning models in the US region saw delayed responses and higher-than-normal latency during the incident window. No documents or data were lost, and all queued requests were processed once the issue was resolved.\n\n**Root Cause**\n\nAn internal message-processing component responsible for routing document jobs to our instant learning models encountered a permissions fault that prevented it from passing messages through as expected. This caused jobs to back up in the processing queue, which in turn drove up response times for affected requests.\n\n**Resolution**\n\nOur engineering team identified the faulty component, corrected the permissions issue, and restored normal message flow. The backlog of queued documents was drained and fully processed shortly after the fix was applied. Service returned to normal operating latency by 16:40 UTC.\n\nWe sincerely apologize for the inconvenience this caused and we are implementing stricter safeguards to prevent a recurrence","postmortem_body_last_updated_at":"2026-07-23T17:40:12.996Z","postmortem_ignored":false,"postmortem_published_at":"2026-07-23T17:40:12.996Z","postmortem_notified_subscribers":true,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"API","created_at":"2020-11-12T15:22:18.764Z","updated_at":"2026-09-21T16:55:40.635Z","position":1,"description":null,"showcase":true,"start_date":"2020-01-01T00:00:00.000Z","id":"xvdlg5xgvb5f","page_id":"mm3lwmd2kfxl","group_id":null}]},{"name":"Brief Service Unavailability on June 29 for app.nanonets.com","status":"resolved","created_at":"2026-06-28T23:00:00.000Z","updated_at":"2026-06-29T04:43:03.553Z","monitoring_at":null,"resolved_at":"2026-06-29T04:30:00.000Z","impact":"major","shortlink":"https://stspg.io/xksybmdlyhtj","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":"major","scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-06-29T04:30:00.000Z","reminder_intervals":null,"id":"ntp2hbnksyt6","page_id":"mm3lwmd2kfxl","incident_updates":[{"status":"resolved","body":"Between 04:21 AM UTC and 04:25 AM UTC on June 29th, app.nanonets.com experienced a brief service disruption, during which the application was unavailable. The issue was caused by an unexpected error encountered during backend infrastructure operations, resulting in a temporary interruption of service.\n\nThe issue was identified and resolved promptly, and all services have been fully restored. \n\nWe apologize for the inconvenience and appreciate your patience.","created_at":"2026-06-29T04:41:09.344Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-06-29T04:43:03.479Z","display_at":"2026-06-29T04:30:00.000Z","deliver_notifications":false,"tweet_id":null,"id":"kvv7xhl725zm","incident_id":"ntp2hbnksyt6","custom_tweet":null,"affected_components":null}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[]},{"name":"Processing delay on Agent Tasks","status":"resolved","created_at":"2026-06-25T22:30:00.000Z","updated_at":"2026-06-30T12:07:28.697Z","monitoring_at":null,"resolved_at":"2026-06-25T22:30:00.000Z","impact":"none","shortlink":"https://stspg.io/753x26hx1cx7","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-06-30T12:07:28.639Z","reminder_intervals":null,"id":"d1sbs3xrhwyh","page_id":"mm3lwmd2kfxl","incident_updates":[{"status":"resolved","body":"Our database was running at capacity due to disk usage surge, this lasted for an hour before we recognized the problem and scaled the database.","created_at":"2026-06-30T12:07:28.687Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-06-30T12:07:28.687Z","display_at":"2026-06-25T22:30:00.000Z","deliver_notifications":false,"tweet_id":null,"id":"st0m38jz2kg8","incident_id":"d1sbs3xrhwyh","custom_tweet":null,"affected_components":null}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[]},{"name":"Agents UI freezing issue","status":"resolved","created_at":"2026-06-25T13:30:00.000Z","updated_at":"2026-06-26T07:07:16.746Z","monitoring_at":null,"resolved_at":"2026-06-25T13:30:00.000Z","impact":"major","shortlink":"https://stspg.io/4vm1xgz1fhdq","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":"major","scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-06-26T07:06:46.558Z","reminder_intervals":null,"id":"yn55wmnpkfzt","page_id":"mm3lwmd2kfxl","incident_updates":[{"status":"resolved","body":"Frontend resources taking time to load causing UI to freeze in loading state. Appropriate CDN fixes were implemented to fix the issue.","created_at":"2026-06-26T07:06:46.621Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-06-26T07:06:46.621Z","display_at":"2026-06-25T13:30:00.000Z","deliver_notifications":false,"tweet_id":null,"id":"dfj10m06h7jz","incident_id":"yn55wmnpkfzt","custom_tweet":null,"affected_components":null}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[]},{"name":"Processing Delay on Agents","status":"resolved","created_at":"2026-06-24T13:30:00.000Z","updated_at":"2026-06-30T12:03:30.107Z","monitoring_at":null,"resolved_at":"2026-06-24T13:30:00.000Z","impact":"none","shortlink":"https://stspg.io/l3w2jn1gdzh2","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-06-30T12:03:30.038Z","reminder_intervals":null,"id":"lky46jj59gc3","page_id":"mm3lwmd2kfxl","incident_updates":[{"status":"resolved","body":"We observed processing delay on tasks in Agents Platform for a couple of hours caused by architectural changes introduced by our team to increase observability of our platform.","created_at":"2026-06-30T12:03:30.095Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-06-30T12:03:30.095Z","display_at":"2026-06-24T13:30:00.000Z","deliver_notifications":false,"tweet_id":null,"id":"f5dlsntrmnft","incident_id":"lky46jj59gc3","custom_tweet":null,"affected_components":null}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[]},{"name":"Brief Service Unavailability on June 1 for app.nanonets.com","status":"resolved","created_at":"2026-05-31T19:30:00.000Z","updated_at":"2026-05-31T19:35:54.111Z","monitoring_at":null,"resolved_at":"2026-05-31T19:30:00.000Z","impact":"none","shortlink":"https://stspg.io/mxb6rzwd96yv","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-05-31T19:35:54.036Z","reminder_intervals":null,"id":"4v945wjtf0yn","page_id":"mm3lwmd2kfxl","incident_updates":[{"status":"resolved","body":"Between 12:53 AM IST and 01:00 AM IST on June 1, app.nanonets.com experienced a brief service disruption, during which the application was unavailable. The issue was caused by an unexpected error encountered during backend infrastructure operations, resulting in a temporary interruption of service.\n\nThe issue was identified and resolved promptly, and all services have been fully restored. We are reviewing the incident and strengthening our deployment and validation processes to further reduce the likelihood of similar occurrences.\n\nWe apologize for the inconvenience and appreciate your patience.","created_at":"2026-05-31T19:35:54.098Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-05-31T19:35:54.098Z","display_at":"2026-05-31T19:30:00.000Z","deliver_notifications":false,"tweet_id":null,"id":"3pcpt9v74mgl","incident_id":"4v945wjtf0yn","custom_tweet":null,"affected_components":null}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[]},{"name":"RCA: Performance Degradation for LLM Nano Models on May 14","status":"resolved","created_at":"2026-05-14T22:00:00.000Z","updated_at":"2026-05-15T07:14:48.518Z","monitoring_at":null,"resolved_at":"2026-05-14T22:00:00.000Z","impact":"major","shortlink":"https://stspg.io/s5bdxl05bmt5","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":"major","scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-05-15T07:14:06.119Z","reminder_intervals":null,"id":"7hq9zflqwnp8","page_id":"mm3lwmd2kfxl","incident_updates":[{"status":"resolved","body":"From 22:00 UTC to 23:15 UTC on May 14th, we observed performance degradation in the oneshot service affecting LLM Nano models. The issue was primarily caused by a network issue with our GPU service provider.\n\nOur team worked with the provider to stabilize the service and performance has since recovered. As an additional preventive measure, we are introducing stronger fallback mechanisms to route requests to more accurate backup models during such events.\n\nWe apologize for the inconvenience caused and appreciate your patience.","created_at":"2026-05-15T07:14:06.165Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-05-15T07:14:06.165Z","display_at":"2026-05-14T22:00:00.000Z","deliver_notifications":false,"tweet_id":null,"id":"vy04nk1svb3q","incident_id":"7hq9zflqwnp8","custom_tweet":null,"affected_components":null}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[]},{"name":"Scheduled Maintenance: EU \u0026 EU-Open Services Downtime","status":"completed","created_at":"2026-04-25T17:04:33.468Z","updated_at":"2026-05-02T22:30:07.249Z","monitoring_at":null,"resolved_at":"2026-05-02T22:30:07.217Z","impact":"maintenance","shortlink":"https://stspg.io/dn9lr4b20cqj","scheduled_for":"2026-05-02T18:30:00.000Z","scheduled_until":"2026-05-02T22:30:00.000Z","scheduled_remind_prior":true,"scheduled_reminded_at":"2026-05-02T17:30:07.567Z","impact_override":null,"scheduled_auto_in_progress":true,"scheduled_auto_completed":true,"metadata":{},"started_at":"2026-04-25T17:04:33.461Z","reminder_intervals":null,"id":"4k292d9h25h8","page_id":"mm3lwmd2kfxl","incident_updates":[{"status":"completed","body":"The scheduled maintenance has been completed.","created_at":"2026-05-02T22:30:07.217Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-05-02T22:30:07.217Z","display_at":"2026-05-02T22:30:07.217Z","deliver_notifications":true,"tweet_id":null,"id":"2jxqkz7yhhsh","incident_id":"4k292d9h25h8","custom_tweet":null,"affected_components":[{"code":"xvdlg5xgvb5f","name":"API","old_status":"under_maintenance","new_status":"operational"},{"code":"f0s1zfw517zf","name":"Web App","old_status":"under_maintenance","new_status":"operational"},{"code":"hzq72lzwm3rh","name":"Website","old_status":"under_maintenance","new_status":"operational"}]},{"status":"in_progress","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","created_at":"2026-05-02T18:30:07.164Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-05-02T18:30:07.164Z","display_at":"2026-05-02T18:30:07.164Z","deliver_notifications":true,"tweet_id":null,"id":"r0dsfzdww60p","incident_id":"4k292d9h25h8","custom_tweet":null,"affected_components":[{"code":"xvdlg5xgvb5f","name":"API","old_status":"operational","new_status":"under_maintenance"},{"code":"f0s1zfw517zf","name":"Web App","old_status":"operational","new_status":"under_maintenance"},{"code":"hzq72lzwm3rh","name":"Website","old_status":"operational","new_status":"under_maintenance"}]},{"status":"scheduled","body":"Maintenance will begin as scheduled in 60 minutes.","created_at":"2026-05-02T17:30:07.450Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-05-02T17:30:07.450Z","display_at":"2026-05-02T17:30:07.450Z","deliver_notifications":true,"tweet_id":null,"id":"177bx536yp2f","incident_id":"4k292d9h25h8","custom_tweet":null,"affected_components":null},{"status":"scheduled","body":"We would like to inform you of an upcoming scheduled maintenance window aimed at improving the stability and scalability of our platform.\n\nMaintenance Window: May 2, 2026 - 6:30 PM to 9:30 PM UTC (up to 3 hours)\n\nImpact: During this time, the following services will experience a complete downtime:\n\nhttps://eu.nanonets.com/\nhttps://eu-open.nanonets.com/\n\nAll APIs and related services in these regions will be unavailable for the duration of the maintenance window.\n\nWe have scheduled this during a period of relatively low traffic and included buffer time to ensure the work is completed smoothly.\n\nWe recommend planning your usage accordingly to avoid disruption.\n\nIf you have any questions or need assistance, please reach out to our support team.\n\nThank you for your understanding and support.","created_at":"2026-04-25T17:04:33.527Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-04-25T17:04:33.527Z","display_at":"2026-04-25T17:04:33.527Z","deliver_notifications":true,"tweet_id":null,"id":"lhz2qsz0v023","incident_id":"4k292d9h25h8","custom_tweet":null,"affected_components":[{"code":"xvdlg5xgvb5f","name":"API","old_status":"operational","new_status":"operational"},{"code":"f0s1zfw517zf","name":"Web App","old_status":"operational","new_status":"operational"},{"code":"hzq72lzwm3rh","name":"Website","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"API","created_at":"2020-11-12T15:22:18.764Z","updated_at":"2026-09-21T16:55:40.635Z","position":1,"description":null,"showcase":true,"start_date":"2020-01-01T00:00:00.000Z","id":"xvdlg5xgvb5f","page_id":"mm3lwmd2kfxl","group_id":null},{"status":"operational","name":"Web App","created_at":"2020-11-12T15:22:18.777Z","updated_at":"2026-05-02T22:30:07.155Z","position":2,"description":null,"showcase":true,"start_date":"2020-01-01T00:00:00.000Z","id":"f0s1zfw517zf","page_id":"mm3lwmd2kfxl","group_id":null},{"status":"operational","name":"Website","created_at":"2020-12-10T12:07:51.534Z","updated_at":"2026-05-02T22:30:07.175Z","position":3,"description":null,"showcase":true,"start_date":"2017-04-01T00:00:00.000Z","id":"hzq72lzwm3rh","page_id":"mm3lwmd2kfxl","group_id":null}]}]
}