Resolved -
This incident has been resolved.
Jun 12, 19:41 UTC
Update -
We are continuing to monitor for any further issues.
Jun 12, 19:10 UTC
Monitoring -
There is a major GCP global outage ongoing at the moment. We have ensured that all our critical dependencies have been redirected to fallbacks, and we are currently not impacted.
Resolved -
This incident has been resolved.
Jun 2, 16:59 UTC
Identified -
Between 1 PM and 7 PM IST on June 2nd, very few users in our EU-Open region (https://eu-open.nanonets.com) experienced delayed file processing via the Async Prediction API due to a critical infrastructure issue that caused a backlog. This issue was limited to the EU-Open region, with all other regions operating normally. We have identified and resolved the root cause, scaled up the system, and are working to clear the backlog as quickly as possible.
Jun 2, 15:17 UTC
