Instant learning models in US region experienced delays in file processing.

Incident Report for Nanonets

Resolved

Root Cause:
One of our internal systems, responsible for handling a critical component of our processing pipeline experienced an unexpected failure. This created back-pressure on our upstream systems, resulting in delays and partial failures in file processing.

Resolution:
The issue was addressed by restoring the affected instance. Moving forward, we will have strong fallback mechanisms to address this.

Timeline - Jan 3rd 05:30 AM IST to 6:25 AM IST

Posted Jan 03, 2025 - 00:00 UTC