Intermittent 502 on website

Incident Report for Nanonets

Resolved

Issue:Intermittent 502 on website
RCA: Intermittent request failures due to high load on our nginx instance
Interval:10:13am → 10:19am IST --5 mins
10:57am → 10:59am IST--2 mins

Posted Mar 20, 2024 - 06:01 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Mar 20, 2024 - 05:50 UTC

Investigating

We are currently investigating this issue.

Posted Mar 20, 2024 - 05:38 UTC

This incident affected: API, Web App, and Website.