Incident Summary:

Instant learning models in EU and EU-Open regions experienced failures, resulting in request timeouts and service disruptions during the incident.

Root Cause:
A dependency conflict occurred when an external library update introduced incompatibility with a critical system component, leading to failure in processing requests.

Resolution:
The issue was addressed by pinning the affected library versions to known stable releases, ensuring compatibility across components. Moving forward, we have strengthened our dependency management processes to include proactive monitoring and testing of third-party updates to prevent similar issues