Clarification: No Platform-wide Downtime on September 4th

Incident Report for Nanonets

Resolved

At 1:00 AM UTC on September 4th, we posted an incident titled “Zero learning model file processing failures.”
Upon further investigation, we identified that the issue was isolated to a single model and was not platform-wide. No other models or regions were impacted.

The previously posted incident has been removed.
We would like to clarify that there has been no platform-wide downtime in any region.

Thank you for your understanding.

Posted Sep 04, 2025 - 05:51 UTC

This incident affected: API.