Overview
One of our secondary databases experienced connection issues following an unexpected spike in load. This sudden surge placed significant pressure on the database engine, causing request latency to increase substantially.
Root Cause
A rapid increase in incoming traffic caused a large number of concurrent connections to accumulate on a secondary database. This overwhelmed the database’s connection handling capacity, resulting in slow responses and delayed processing for dependent services.
Resolution
Our engineering team quickly identified the issue, took corrective actions to stabilize the database, and restored normal operation. Once the database recovered, the system began processing the accumulated backlog. This recovery phase took additional time due to the volume of pending requests.
Impact